Frequently asked questions
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Here are some of the our most frequently asked questions:
Anyone with a valid first aid certificate can be a first aider. A role of a first aider includes recognizing an emergency, contacting emergency medical services (EMS) and provide prompt care until the EMS arrives to the scene.
First aid refers to the care provided to an injured person until professional medical care can be obtained.
CPR stands for cardiopulmonary resuscitation which involves the combination of rescue breathes and chest compressions. CPR is done to circulates blood that contains oxygen to vital organs in a person suffering from cardiac arrest when the heart and breathing have stopped.
In a Standard or Emergency first aid course, there is a component of CPR training recognized by WSIB. Alternatively, CPR can be taken as a stand-alone course.
Automated external defibrillators (AEDs) are portable electronic devices that automatically analyze a person’s heart rhythm and can provide an electrical shock (defibrillation) to re-establish a perfusing rhythm in people suffering from cardiac arrest. Early use of a defibrillator has been shown to improve the chances of survival with cardiac arrest.
What level of first aid training do I need?
- Does my school or workplace require a specific level of training?
- Does my governing body require a specific level of training?
- What types of emergencies do I want to be prepared to respond to?
Answering these questions will help best determine if you want or need Standard, Emergency, or CPR-only training. We always recommend Standard First Aid with CPR Level C which meets most school and workplace requirements. Health Care Providers (HCP) need to take Basic Life Support (BLS). BLS certification requires participants register for BLS not in conjunction with Standard or Emergency First Aid courses.
What are the different levels of CPR certification?
Level HCP courses also teach first aid and/or CPR, plus additional information for Health Care Providers. The course is designed for doctors, nurses, paramedics, and others health care professionals. In addition to the contents in Level C, this course also teaches Bag-Valve Mask (BVM), two-rescuer CPR, and the pulse check.
How long does the certification last for?
Your first aid certificate will last for three years, including the CPR and AED certification. After three years, you will need to take a recertification course. Health care providers may require annual recertification.
When do I receive my CPR certification cards?
You will receive a course completion card upon successful completion of the course. You will receive a digital certificate through the Canadian Red Cross website within 2 days of successful course completion.
Note: The certificates meet the requirements of Occupational Safety and Health regulations and Workplace Safety and Insurance Board, and are recognized by employers, schools and safety organizations throughout Canada.
What are the requirements for Recertification/Renewal?
- A valid unexpired certificate; due to the current pandemic we are accepting expired certificates within the last 1 year.
- Your certificate must have been issued by the Canadian Red Cross
- Standard First Aid CPR AED can only be recertified once.
We advise you contact the Canadian Red Cross directly with any technical issues. If you have not received the PIN to access the Red Cross eLearning Portal, please contact us by phone or send us an email.
PLEASE NOTE: You can not fail the online portion since there is no limit to the number of times you can take each module. Each module has a test, if you do not pass the test, you will be asked to review the module again and then you can re-challenge the module test. You cannot move onto a new module until you have successfully completed the module test. However, it is possible to be unsuccessful in the classroom component. The instructor will work with you individually and reassess you.
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Please refer to VIVICPR’s cancellation policy by clicking here.